About us
Company & Compliance Information
Company & Compliance Information
- Business Name: CC Solar Smart Eco Homes Ltd
- Registered Address: 25 Beacon Way, Littlehampton, West Sussex, BN17 6QS
- Company No.12685663
- VAT No.374 7406 76
- Telephone: 01903 734817
- Email: info@ccsolar.co.uk
Scheme Memberships & Accreditations
We are TrustMark registered for Solar PV, Battery Storage and Air Source Heat Pumps (ASHP).
TrustMark Trades: Solar PV, Battery Storage, ASHP
RECC Membership No: 00071971
RECC Category: 1–6 employees
Customer Charter (PDF) Verify TrustMarkVerify RECC
Business Insurance
- Provider: QBE UK Limited (via Sutton Specialist Risks Ltd)
- Policy No.: 10014846RE
- Period: 13 Oct 2025 – 12 Oct 2026
- Employers’ Liability: £10,000,000 (any one occurrence)
- Public & Products Liability: £5,000,000 (any one occurrence / in aggregate)
- Professional Indemnity: £250,000 (any one claim / in aggregate)
Customer Feedback & Complaints
- Contact Us: Call 01903 734817 or email info@ccsolar.co.uk.
- Acknowledgement: We’ll acknowledge within 2 working days and aim to resolve within 14 days.
- Escalation (ADR): If unresolved, you can escalate via our ADR provider below.
If you remain dissatisfied following our internal complaints process, where applicable we will signpost you to the MCS complaints process.
Where a dispute cannot be resolved through the relevant complaints processes, CC Solar will participate in Alternative Dispute Resolution (ADR) with a provider chosen by MCS, where appropriate.
Alternative Dispute Resolution (ADR)
As RECC members, we utilise the RECC approved ADR scheme:
Provider: Dispute Resolution Ombudsman
Tel: 0333 241 3209