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Please be assured our teams are working closely with government, health organisations, the energy regulator Ofgem and consumer advice organisations to ensure we continue to follow the very latest advice and we are as prepared as we can be.
As you would expect, we are taking the utmost precautions with our engineers and other colleagues whose roles take them into customers’ homes and business premises. Because of this, timelines for certain appointments may increase or be subject to cancellation at short notice. If this were to happen we would appreciate your understanding during this period and would look to rebook the appointment as soon as possible.
We will continue to provide regular updates via our Facebook and Twitter feeds.
Please rest assured our priority remains keeping our customers safe and healthy.
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