Why choosing a local, established solar installer matters!
When investing in solar or battery storage, many homeowners focus on price, equipment, and installation timelines. But there’s one factor that’s just as important — aftercare support. This is where local, long-established companies like CC Solar make all the difference.
1. Pete Willcox – 10 years on, still supported
Back in May 2015, we installed a solar PV system with an inverter at Pete Willcox’s home. Ten years on, in April 2025, the inverter failed — but it was still under its 10-year warranty.
Pete reached out to us, and because we’re still operating locally, we were able to:
- Handle the warranty claim directly with the supplier
- Secure a brand-new inverter replacement
- Install it for a small fitting fee, with no stress or delays
Pete summed it up best in his review:
“Thanks CC Solar for being an honest and trustworthy company.”
2. Andrew Buchan – Quick response, no charge
Andrew contacted us when his solar app stopped working. We diagnosed a chewed-through LAN cable and sent out Dazza the next day to repair it — at no cost.
Here’s what Andrew had to say:
“Efficient as always and no charge. Highly recommend. Outstanding customer service from a great local family business.”
The takeaway? Trust and longevity matter.
Unfortunately, many installers disappear after installation. But CC Solar has been here since 2012, supporting customers in West Sussex and beyond.
If you’re planning to go solar, make sure the company you choose will still be around to answer your call in 5, 10, or 15 years.
Call us today on 01903 734817 or make an appointment for a free no obligation quote, here